FAQs About Our Merchant Of Record Solution

At Kyshi, expanding into new markets can raise many questions, especially regarding payments, compliance, and regulations. That’s why we’ve compiled answers to some of the most frequently asked questions about our Merchant of Record (MoR) solution. 

Whether you’re looking to tap into markets like South Africa, Nigeria, Ghana, Kenya, or the Ivory Coast, our MoR solution is designed to make the process as smooth and hassle-free as possible. 

Here’s everything you need to know about how Kyshi can help your business grow across Africa.

1. What is Kyshi's Merchant of Record (MoR) solution?

   Kyshi's MoR solution allows businesses to collect customer payments in various African countries without establishing local entities. We handle the tax, compliance, and regulatory aspects, enabling you to focus on growth.

   
   

2. Which countries does Kyshi's MoR solution cover?

   
   Our MoR solution currently covers South Africa, Nigeria, Ghana, Kenya, and the Ivory Coast, and we plan to expand further.

   
   

3. How quickly can my business start collecting payments with Kyshi's MoR solution?

   
   You can start collecting payments within two days of integrating our API.

   
   

4. What currencies can I collect payments in?

   
   We settle your business in over 150 currencies, including GBP, USD, EUR, CAD, and CNY, while customers pay in local currencies like ZAR, NGN, GHS, KES, and XOF.

   
   

5. How does Kyshi handle currency conversions?

   
   Kyshi manages all currency conversions behind the scenes, ensuring seamless transactions for your customers.

   
   

6. What are the costs associated with Kyshi's MoR solution?

   
   Our MoR solution is designed to reduce costs by eliminating the need for local subsidiaries. For detailed pricing information, please send an email to business@kyshi.co 

   
   

7. How does the integration process work?

   
   Our user-friendly API ensures a smooth and efficient integration with your existing systems, minimizing disruption and allowing you to start quickly. 

   
   

8. Is Kyshi's MoR solution secure?

   
   Yes, we prioritize security and use trusted payment partners across Africa to ensure all financial transactions are safe and sound.

   
   

9. How does Kyshi handle compliance and regulations?

   
   Our compliance experts ensure that all transactions adhere to relevant tax and data privacy requirements in each country we operate.

   
   

10. What support does Kyshi offer during and after integration?

    
    We offer dedicated support throughout the integration process and ongoing assistance as needed via Slack, Skype, Whatsapp, or email — it all depends on your preference.  

    
    

11. How does Kyshi ensure seamless transactions for my customers?

    
    Kyshi allows your customers to pay in their local currency while you are settled in your preferred currency. We handle all the complexities of currency conversion and compliance.

    
    

12. What kind of businesses can benefit from Kyshi's MoR solution?

    
    Our MoR solution can benefit any business looking to expand into African markets and collect payments efficiently. This includes e-commerce, digital products and services, and more.

    
    

13. How does Kyshi's MoR solution reduce overhead costs?

    
    By using our MoR solution, you avoid the expenses of setting up local subsidiaries, allowing you to allocate resources toward strategic growth and customer acquisition.

    
    

14. How can I book a demo to learn more about Kyshi's MoR solution?

    
    To book a demo, email business@kyshi.co, and our team will contact you to schedule a session. We also require you to complete a KYB (Know Your Business) form. This form outlines all the necessary documentation and information Kyshi needs to comply with regulatory and security measures. It typically includes details about your business, ownership, and financial history.

With Kyshi’s Merchant of Record solution, expanding into Africa is straightforward and hassle-free. We handle all the complexities so you can focus on growing your business. If you have specific questions or need more details, don’t hesitate to contact us at business@kyshi.co. We’re here to support you and help you make the most of new opportunities across the continent.