Frequently Asked Questions

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Yes, every customer must have their own individual Kyshi account to create or accept offers on the Kyshi Marketplace.

This involves collecting a copy of government-issued ID from you. 

As a financially regulated company, we are required by law to verify all our customers. Part of this process is identity verification. 

You can upload your ID securely via the App, the link in the email we sent you or alternatively email the Kyshi Customer Support team.

 

Once your wallet has been verified, you can now fund your wallet. See how to fund your wallet:

  1. Log into the app and  open the wallet you want to fund.

  2. Select “Add Money”, select the funding method, and complete the funding process.

OR 

  1. You can login and click on “Actions”

  2. Click on “Add Money”, select the wallet you want to fund, and fund it.

Note that only GBP wallets have the funding options: 

 - Easy bank transfer

 - Make bank transfer

USD and NGN wallets only have the "Make bank transfer" option.

Kyshi charges 1% on transactions from £/$101 upwards. However, transactions between £/$50 and £/$100 cost £/$1 only.

Also, we have zero account setup and maintenance fees.